Formal Annual Recognition
Activate the recognition level your organisation has already earned through the qualification process.
PRICING & ANNUAL VALUE
Keep CX excellence visible, current and moving forward.
Start with a free CXTRUST qualification. Keep using the metrics, reports and operating methods your organisation already trusts — CXTRUST provides the external check-and-balance layer, then invites qualified organisations to activate formal recognition.
WHAT USD250 ACTIVATESNot a logo.
Not a logo.
A year of independent CX validation and progress.
Your qualification result is determined before payment. The USD250 annual fee activates the formal recognition layer: verified recognition status, public verification, credentials and a 12-month CX validation record.
Payment never changes the qualification result. The level is determined from the CX work and evidence submitted before activation.
Evidence Validation & CX History
Use the reports, dashboards and operational evidence you already have. CXTRUST correlates them to declared results and builds a validated record over time.
Flexible CX Performance Tracking
Choose quarterly, half-yearly or annual updates. CXTRUST adapts to the operating rhythm that already works for your organisation.
Recognition Progression
Earn Emerging, Bronze, Silver, Gold or Platinum according to validated performance. Diamond recognises sustained excellence over time.
Personalised Improvement Pathway
See the strongest areas, gaps, next priorities and the most practical route toward the next recognition level.
Management & Board Brief
Turn validated CX progress into a concise management-ready view that helps CX teams demonstrate value internally.
Digital CXTRUST MARK & Live Website Badge
When recognition is earned, display the mark online with live status linked to the organisation’s public verification record.
Global Public Registry & Verification
Organisation, recognition level, scope, methodology, validity and verification status are publicly checkable.
Certificate & CX Team Recognition
Formal verified recognition for both the organisation and the CX team behind the work.
Annual Continuity & Renewal Readiness
Build the evidence story as work happens instead of recreating it from scratch at renewal.
THE PROGRESSION ENGINE
“We know where we are. We know what to improve next.”
CXTRUST MARK turns validated CX work into a visible progression path — from today’s level toward the next credible milestone.
CURRENT RECOGNITIONSILVER77/100
Standards & Practice47/60
Evidence Confidence19/25
Customer Outcomes11/15
NEXT TARGETGOLD
Strengthen the highest-impact evidence and customer-outcome gaps. CXTRUST shows the practical path to the next level.
RECOGNITION UPKEEP
Recognition should stay alive — not sit on a wall for 12 months.
Your organisation chooses the reporting rhythm. Use quarterly, half-yearly or annual updates — whichever already fits your operating cycle.
Each update can capture the customer metric, meaningful CX work, supporting evidence and next priority. CXTRUST builds the check-and-balance record without forcing you to redesign your internal system.
Use Q1, Q2, Q3 and Q4 when CX performance is already reviewed through the year.
Use H1 and H2 when your organisation works to a six-month reporting rhythm.
Use one annual CX update when that best reflects your existing governance and operating cycle.
THE VALUE QUESTION
What is it worth if your CX team can finally show management what its work is achieving?
USD250 is the annual fee to activate a CXTRUST recognition that your organisation has already qualified for — together with public verification, credentials and ongoing validation continuity.
Registering, submitting and receiving a qualification result are completed before payment. The annual fee activates formal recognition only after qualification; it never purchases or changes the recognition level.