CXTRUST MARK CXTRUST MARKCustomer Experience Excellence. Proven.
START YOUR CXTRUST JOURNEY

Start Your CXTRUST Journey

Create your CXTRUST Applicant ID and private My CXTRUST workspace. Your private workspace stays open while you prepare and submit at your own pace.

APPLICANT ID secure workspace YOUR OWN PACE save and continue EVIDENCE-LED assessment journey
See How Validation Works →
STEP 1 · ORGANISATION REGISTRATION

Create My CXTRUST Workspace

Set up the organisation’s secure applicant workspace to prepare evidence, save progress and begin the formal CXTRUST journey.

PRIVATE Applicant workspace
What you create nowYour Applicant ID and secure My CXTRUST workspace. Save progress and return whenever your evidence is ready.
Before qualificationRecognition is considered only after the completed application, required evidence and formal submission are validated.
Registration creates a private applicant workspace only. Recognition must still be earned against the published CXTRUST requirements and methodology.
01RegisterGet your CXTRUST Applicant ID and secure My CXTRUST workspace.
02Build your submissionAdd the CX information and operational evidence your organisation already uses.
03CompleteFinish the declarations, customer outcomes and evidence for the declared scope.
04SubmitSubmit the completed application for CXTRUST evaluation against the published methodology.