Apply for CXTRUST MARK

01

ORGANISATION

Tell us who is applying

These details identify the organisation and the person responsible for the submission.

Required

Organisation name * Country * Industry * Website Contact person * Email * Phone

02

DECLARED SCOPE

Define what the evaluation covers

The seal applies only to the scope and assessment period declared here.

Required

Evaluation scope * Assessment period Use the same period shown in your NPS evidence.

03

THE TEAM BEHIND THE RESULT

Celebrate the transformation achievement

Make the CX team and the customer impact visible—not just the final metric.

Optional

CX team or programme name Transformation or initiative title

Achievement summary Focus on the transformation, customer outcome and contribution of the CX team.

A strong summary answers: What was the customer problem? What did the team change? What improved for customers?

04

PERFORMANCE & EVIDENCE

Support the achievement with measurable proof

The pilot score combines NPS performance, survey credibility and evidence confidence.

Required

Current NPS * Enter a value from –100 to +100.

→

Previous NPS Optional. Used to display improvement, not to change the current pilot score.

Survey responses * Survey age * Survey method Channels covered Evidence type

⇧ Upload NPS evidence PDF, PNG, JPG, CSV or XLSX. Evidence may include an NPS report, dashboard export, survey summary, research report or screenshot. Choose a supporting file

Uploaded evidence is used for evaluation and is not intended for public display.

05

DECLARATION & PAYMENT

Review the evaluation terms

Payment covers the assessment process. Recognition and seal level must be earned.

Required

Founding Organisation evaluation fee USD 250 One organisation · one declared scope · current evaluation cycle

Payment simulation

Important

Payment covers the CXTRUST MARK evaluation service. It does not guarantee THE CXTRUST SEAL or any particular recognition level.

Seal the achievement your customers already feel.

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